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Aug 8, 20246 min read
And now to the biggest IT outage ever! (The Crowdstrike Incident...)
How the Crowdstrike IT system outage happened, what we can learn from it, and what can be done to avoid it happening again.
Jul 30, 20247 min read
No… 89 percent of failures are NOT random.
Firstly, 100 percent of failures are random. It’s just that there are lots of textbooks and experts telling us otherwise.
Nov 20, 20232 min read
You Can't 'Contract' Your Way to Reliability.
Reliability happens when everyone takes it seriously. And that starts with you, the customer. Contracts are documents – nothing more.
Nov 13, 20233 min read
So it's 'COTS' - Of course you need to demand that it be reliable!
The reliability of Commercial Off The Shelf (COTS) systems, is a funny thing. Why would anyone buy something designed for someone else?
Oct 4, 20213 min read
10 Reasons you Need to do Reliability Engineering
Reliability engineering has an image problem: seen as an imbugerance that destroys budget, schedule and fun. Is that a fair assumption?
Sep 27, 20213 min read
How Do I Set-Up My Reliability Engineering Career?
One of the enduring mysteries of reliability engineering is that there is no straight forward definition of who a reliability engineer is.
Sep 20, 20213 min read
'Artificial deep machine learning intelligence' is never your first option
In its simplest form, artificial intelligence is about trying to program a computer to mimic how humans learn. So what's the problem?
Aug 16, 20213 min read
Reliability happens when you become impatient and selfish
You can't motivate people to do reliability engineering that benefits 'other people' a long time from now. But you don't have to!
Aug 2, 20213 min read
The Root Cause of a Failure is Always a Decision
We often get sucked into drawn-out conversations (or heated debates) about the ‘true’ meaning of words. Especially when it comes to...
Jul 19, 20214 min read
Words are important. But not as important as leadership
Leaders are often looking for quick fixes - and this extends to 'banning' certain words. But this changes nothing if nothing else changes.
Jul 5, 20213 min read
The Stresa-Mottarone cable car crash is a lesson on culture
Fourteen people died on the 23rd of May 2021 when a cable car in Italy crashed to the ground. Describing this as an accident is too kind...
Jun 28, 20213 min read
Do you ‘want’ something … or just ‘like the idea of it?’
Let’s say that someone has decided they want to get better at something. Perhaps they want to lose weight. Perhaps they want to learn a...
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