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Nov 15, 20245 min read
Why don't LED lightbulbs last as long as they say they will?
How are lightbulb manufacturers lying about the longevity of their product lifespan? No LED lightbulb has ever been tested for 11 years...
Aug 8, 20246 min read
And now to the biggest IT outage ever! (The Crowdstrike Incident...)
How the Crowdstrike IT system outage happened, what we can learn from it, and what can be done to avoid it happening again.
Nov 20, 20232 min read
You Can't 'Contract' Your Way to Reliability.
Reliability happens when everyone takes it seriously. And that starts with you, the customer. Contracts are documents – nothing more.
Aug 9, 20214 min read
Outsourcing or ‘Out of sight, out of mind?’
I was having a lunch meeting with a project manager, and the topic of outsourcing came up. Specifically, outsourcing the manufacture of a...
Jul 12, 20212 min read
How to not do supplier relationships
You can’t win wars where your allies are also your enemies. Steve Tengler from Forbes Magazine recently wrote about how Audi was...
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